18 days old

Technical Marketing Engineer Quadro/RTX

Nvidia Corporation
Santa Clara, CA 95050
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  • Job Code
    JR1924891

We are now looking for a Serviceability and Service Content Technical Marketing Engineer for NVIDIA vGPU.

NVIDIA is hiring top talent for our Technical Marketing team. As a vGPU Technical Service Content Engineer you will own the serviceability content creation for NVIDIA's portfolio of enterprise virtualized GPU products. This role will focus on how we enable better serviceability of our vGPU products, building new processes and procedures for solving deployment issues and help our support organizations delight our end users with outstanding customer service.

What you'll be doing:

  • Partner with our internal and external teams, to understand customer requirements and solutions for enterprise vGPU based systems.
  • Collaborating with our field solution architects and internal engineering teams you will gather or collect service content, knowledge base, and standard methodologies and optimizations.
  • In concert with engineering and product management you will build procedures and define and implement tools for use by our service organization and end customers to ensure maximum availability of their vGPU solutions.
  • Teaming up with our 24x7 global support teams to ensure they have the most current service content to provide the best possible customer service, and create processes to gather new resolutions
  • Create training content and deliver training to internal organizations and partners

What we need to see:

  • 5+ years of experience, with expertise in desktop and server virtualization, with an emphasis in virtualized graphics, graphic applications, and graphics workflows
  • Bachelors in computer science, engineering or equivalent experience
  • Prior hardware, and software, solutions development and support or service background, and proven ability to resolve and detail complex customer issues
  • Handle multiple projects and constituents and can prioritize under tight deadlines
  • Delve into technical details of products and strong ability to defend opinions with both business and technical partners within the organization
  • Motivated with ability to prioritize tasks and work in a dynamic environment
  • Excellent interpersonal skills: written, spoken and visual
  • Prior experience presenting to sales and technical product leaders, customers, and partners

Ways to stand out from the crowd:

  • Strong leadership skills
  • Excellent communication abilities and reciprocal attitude
  • Ability to influence and work with an extraordinary team of engineers
  • High energy and a positive attitude?
  • Speak and write fluently in more than one language?
  • Published technical content you authored or crafted?
  • Crafted technical content for online audiences?

NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative and autonomous, we want to hear from you.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression , sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.





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Posted: 2020-02-01 Expires: 2020-03-01

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Technical Marketing Engineer Quadro/RTX

Nvidia Corporation
Santa Clara, CA 95050

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