16 days old

Staff Software Engineer API Writer

Sunnyvale, CA 94086
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Staff Software Engineer API Writer

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. Thats why we're always looking for creative and forward-thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and its our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

As the first consumer of newer capabilities of our API platforms, you will be required to not only document these APIs but also critically assess their functionality on offer and recommend changes that will help make the end developers life easier and more productive.


  • Write API documentation for API users, such as API reference docs and developer guides. Keep an emphasis on the documentation that is technically accurate and brings clarity for even complex processes.
  • Review documents were written by developers / PMs for a particular API and suggest changes / seek clarity to externalize the same documents.
  • Supplement developer documentation with relevant sample code to reduce grounds-up efforts of external developers.
  • Develop and use all types of content types (workflows/process schematics / instructional videos/developer consoles) to simplify the users understanding of the Open APIs.
  • Be the first to respond to developer queries on API forums and put effort to resolve the issue yourself, without needing to check with the core development organization.
  • Use your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open APIs.


  • Bachelors degree in computer science, technical writing, or equivalent experience.
  • 5+ years experience. 8+ years experience in technical documentation, and/or developer outreach/technology partner management roles preferred.
  • Knowledge of tools such as Jekyll, Wordpress, Adobe Framemaker, Oxygen XML author, Lucid Chart, Visio is a must.
  • Experience using Git to manage asynchronous collaboration across large teams
  • Experience with authoring documentation in Markdown is core.
  • Familiarity with API documentation tools such as Swagger
  • Knowledge of REST APIs and a tool like Postman is a must.
  • Experience with programming to enable sample code will require experience, especially around core web technologies such as Python / Javascript / JSON / HTML required. Knowledge of Networking, Data Center Technologies and cloud services like AWS, Azure is a plus.
  • Demonstrate experience in writing and proofreading of content, especially technology-related content.
  • Great communication skills and the ability to work well with others.
  • Ability to organize and create multimedia content to explain use cases and process flows.
  • Ability to handle stressful, time-critical projects and deliver great user outcomes.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.


Jobs Rated Reports for Software Engineer

Posted: 2020-03-14 Expires: 2020-04-12

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Staff Software Engineer API Writer

Sunnyvale, CA 94086

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Software Engineer
8th2017 - Software Engineer
Overall Rating: 8/199
Median Salary: $100,690

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