18 days old

Senior Receivable Services Spec

Medline Industries, Inc.
Northfield, IL 60093
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Job Description
Conduct daily collection calls to customers and sales representatives. Reconcile and manage the activity for a larger and higher profile territory of accounts that also includes non-A/R assets such as real estate taxes, customer loans, monthly rent and utility payments from tenants. Interface with customers (sometimes owners or CFO's), Sales Representatives, Sales Managers and Sales VP's. Notify sales personnel of potential problem accounts, blocked orders and reconciliation issues such as short pays, short ships and tax issues.
  • Administer high profile or complex AR accounts. Propose reasonable plans of resolution that will mitigate risk to the company as needed. Identify and resolve issues within the assigned territory.
  • Respond to inbound and outbound collection calls for their assigned portfolio and the general collection queue.
  • Review blocked orders to determine if the orders can be released based on established departmental credit and collection policies. Escalate problem orders or orders that exceed their authority level to their respective supervisor.
  • Provide daily reconciliation on accounts to ensure the accuracy and integrity of the A/R, these include analyzing and processing offsets and write off requests. Review on-line check images to confirm correct application of payments and working with the sales force on pricing and freight issues.
  • Communicate potential problem accounts to the respective Sales Representative, Manager and Supervisor as appropriate. This includes those experiencing payment problems as well as an account requiring a credit line or security discussion.
  • Act as a technical expert in the areas of SAP and internal processes and identify areas for process improvement. Act as a coach to assist in developing team members.
  • Reprint invoices and statements, running system reports, providing customized statements or excel spreadsheets to specific customers.
Medline offers a business casual, entrepreneurial work environment with strong growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision/life insurance; 401(k) with company match. And much more!

Job Qualifications

  • High school diploma or equivalent.
Relevant Work Experience
  • At least 3 years commercial credit and/or collection experience with large volume and high profile accounts.
  • Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
  • Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
  • Knowledge of Credit and Collections.
  • 10 key proficiency.
  • Knowledge of SAP.
Preferred Qualifications


  • Bachelors degree.
  • NACM certification (CBF) or training.
Relevant Work Experience
  • Ability to interpret D&B reports.
  • Basic knowledge of financial statements.


Posted: 2020-01-31 Expires: 2020-02-29

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Senior Receivable Services Spec

Medline Industries, Inc.
Northfield, IL 60093

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