16 days old

Senior Product Manager

Sunnyvale, CA 94086
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Senior Product Manager

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. Thats why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and its our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.


  • Executes on the defined strategy and vision for a product
  • Gathers, documents, designs and tests the best possible customer experience and incorporates the voice of the customer into the product roadmap; Involves engineers, designers and others to create a shared vision and clear goals for the product, including a well-defined product roadmap
  • Researches competitors and verticals; prepares atypical reports related to financial position, competitive position and market potential
  • Creates and collaborates on the financial business models, conducts compelling business opportunity reviews with more senior team members
  • Defines metrics that will be used to inform product success and help drive user experience improvements
  • Designs product training curriculum; participates in cross-functional trainings and meetings
  • Identifies and collaborates with partners to improve or extend the product Backlog Prioritization
  • Creates backlogs, working regularly with the team to refine and add detail where needed; Collaborates closely with technology teams
  • Leads definition of allowable configurations, test cases and executes UAT
  • Manages stakeholder expectations within and/or across functions; Identifies and proactively includes correct stakeholders and communications effectively; Understands stakeholder needs and builds effective relationships; Utilizes effective methods of communication with stakeholders, varying approach accordingly
  • Executes on the defined strategy and vision for Network Edge as it pertains to Customer Experience and General Commercial Transactions
  • Gathers, documents, designs and tests the best possible customer experience and incorporates the voice of the customer into the product roadmap; Involves engineers, designers and others to create a shared vision and clear goals for the product, including a well-defined roadmap to enable seamless product orderability, deployment
  • Defines and improves the transactional user experiences for User / Account, Billing, RBAC / Permissions, Contracting and other critical Back Office flows to enable a fully digital ordering experience that scales
  • Act as Documentation SME and assist Tech Writers and Outbound Product Managers with appropriate levels of support documentation and/or reference to internal and external documentation site/resources
  • Provide commerce specific Sales Support (2nd Tier) to facilitate sales and deal flow


  • A Bachelors degree in engineering, computer science or related technical field (or equivalent); MBA or equivalent experied desired
  • 7+ years of prior experience as a Product Manager in networking, saas or related field
  • Have working technical knowledge of common network application architectures, features and functions, including routers, switches, firewalls, load balancers, SD-WAN appliances, etc.
  • Have technical knowledge of how APIs and their integrations function.
  • Have knowledge and experience with common frameworks for NFV and SDN, including ETSI NFV architecture, common controller and orchestration technologies, and open standards software platforms such as ONAP and OpenStack.
  • Trained and worked in Agile development methodology with experience as managing backlogs, creating users stories, etc
  • Proven experience in setting direction for technology teams, prioritizing development activities, and driving new product development investments in an organization using Agile methodologies
  • Excellent organizational and analytical skills with strong technical abilities and an extreme attention to detail and ability to self-audit work
  • Ability to deliver high quality results in a fast-paced, dynamic environment with competing priorities.
  • Ability to lead and manage a team to deliver business results.
  • The ideal candidate will be a highly motivated proactive contributor and subject matter expert on the product.Familiarity with business issues, or the ability to quickly learn.
  • Excellent verbal and written communication skills; presentation, customer service, business, and negotiation skills.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.


Posted: 2020-03-14 Expires: 2020-04-12

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Senior Product Manager

Sunnyvale, CA 94086

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