19 days old

Ruminant Technical Consultant

Elanco
Guelph, ON N1H
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  • Job Code
    R0001630

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POSITION TITLE: Ruminant Technical Consultant

Role overview

The Veterinary or Nutritional Technical Consultant is a key affiliate position for delivering customer value and increasing our overall business results.

With technical leadership, the Technical Consultant is the external and internal technical advocate of our product brands as well as the company brand. This role promotes Elanco and its products in the field and supporting both the brand and our customers This role will also network with key opinion leaders including, but not limited to veterinary schools.

The Technical Consultant will support the market positioning of current products and claims through technical inputs, creative thinking, and experience trials and play a key role in the training the sales teams. Additionally, the Technical Consultant is responsible for technical accuracy of promotional materials.

The technical consultant will be a key person deliver our Elanco Knowledge Solutions platform. The ability to analyze customer level data, and communicate it in an effective and concise manner will be critical.

Day to Day Responsibilities:

  • Internal Responsibilities:
    • Provide technical product and disease training, supporting the product positioning, to customers, and the sales team
    • Follow the appropriate internal SOP for all potential adverse events working closely with the pharmacovigilance team to provide support for adverse event investigation as required.
    • Responsible for the technical accuracy and review of promotional materials
    • Assists in the production of technical tools and internal documents needed to support the sales force.
    • Reviews assigned trade journals and scientific symposium proceedings to make others aware of information that may affect Elanco products and the overall market.
    • Effectively communicate with internal stakeholders on new product ideas, or product/label improvements.
    • Work collaboratively with Sales and Marketing on ways to improve market share of Elanco products as deemed necessary.
    • If needed, conduct product registration/research trials according to established protocols.

  • External Responsibilities:
    • Provide technical product and disease training, supporting the product positioning to customers
    • Utilize Elanco Knowledge Solution tools to assist customers with their management decisions and protocols to achieve their business goals
    • Analyze, and interpret individual customer level data into meaningful business or management decisions and deliver information to varying key stakeholders within a customer
    • Handle technical inquiries on products requiring veterinary and nutritionist expertise such as off label indications, technical advice on products/clinical cases and provide scientific studies in response to specific requests;
    • Build and maintain relationships with consultants, key opinion leaders and key accounts;
    • If appropriate conduct demonstration trials for customer according to established protocols. The Technical Consultant will also be responsible for the interpretation and communication strategy of the results.
    • Follow up on technical questions and complaints related to our product portfolio including potential adverse events
    • Develops and conducts technical presentations to a variety of audiences
    • Promotes company name and products at the veterinary schools, by calling on specialists and key influencers, by public speaking engagements to improve market position and by coordinating national programs to increase awareness of Elanco products.
    • Travel with sales representatives across Canada will be required and could be up to 70% of your time.

Required Skills, Experience and Education

  • Veterinary degree or Nutritional Ph D; practicing Veterinarian License within one of the Canadian provinces is required for Veterinary Technical Consultant.
  • Two years field experience (practice or commercial experience)
  • Team player with high degree of customer focus (Listening and questioning)
  • Strong analytical skills; ability to manipulate and interpret large data sets
  • Good communication, presentation and interpersonal skills
  • Organizational skills : ability to handle several tasks simultaneously
  • Excellent English (both passive and active)
  • Computer literate on MS Office and Email
  • Significant field time, including overnights
  • Bilingualism (English/French) may be required depending on the geography

Reporting relationships:

Reports to the Ruminant TC Lead

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status







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Posted: 2020-02-01 Expires: 2020-03-01

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Ruminant Technical Consultant

Elanco
Guelph, ON N1H

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