20 days old

Manager, eCommerce Analytics - Charlotte,NC

Dentsply Sirona
Charlotte, NC 28202
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Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

We are looking for a manager of eCommerce Analytics to join our team. In this role you will be r esponsible for oversight, and execution of the digital analytics initiatives, functions and capabilities. The successful incumbent will also be responsible for building a culture of quality within the team, pushing the teams to deliver complex, scalable solutions. She/he will develop and implement customer-centric and innovative approach and strategies for analytics to produce innovation & improvements in customer experience, business metrics, and operational efficiencies.

Key Responsibilities

  • Provides leadership and direction for the eCommerce analytics team to ensure consistent operation, best practices and governance to serve the needs of Dentsply Sirona and Digital organization.
  • Executing and driving the overall product strategy, vision and roadmap for the eCommerce analytics platform and the consolidation of analytics platforms.
  • Segmentation and analysis of KPI's and data to identify customer behaviors trends to drive future enhancement requirements.
  • Prepare and deliver regular, effective communications to ensure that leadership and project sponsors are adequately apprised on web metrics and KPI's.
  • Function as the subject matter expert on eCommerce analytics best practices, capabilities and concepts.
  • Partner with Enterprise IT team to establish an analytics framework and operating model for future capabilities and or eCommerce enhancements.
  • Maintaining an understanding of leading-edge technologies and software to influence the execution of the product roadmaps and support the vision for the future in the context of the competitive landscape.


Bachelors degree required. MBA preferred

Minimum 5 years of eCommerce experience in eCommerce analytics management and execution, preferably within multichannel B@B, B2C retailer or agency, with proven success at leading a high-performance digital team.

Prior experience with Adobe Site Catalyst, Adobe Dynamic Tag Manager, Google Analytics with preferred expertise in converting off one platform onto another.

In-depth understanding of eCommerce analytics strategies, tactics and execution approaches

Experience leading a team

Creative problem solving


  • The position will be based in Charlotte, NC
  • Expected travel - 10% with peaks and valleys

DentsplySirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in DentsplySirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include "Accommodation Request" in the subject.


Posted: 2020-03-14 Expires: 2020-04-12

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Manager, eCommerce Analytics - Charlotte,NC

Dentsply Sirona
Charlotte, NC 28202

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