20 days old

Global Operations Standards & Compliance Director

Equinix
Redwood City, CA 94063
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  • Job Code
    JR-113475
Global Operations Standards & Compliance Director

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. Thats why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and its our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

This role oversees the Global Standards & Compliance teams strategy and program, ensuring global effectiveness and consistency. Manage global regulatory, customer and business required compliance policy across all regions driving consistent application of Equinix regulatory compliance policy and ensuring that the implemented regulatory policies and procedures achieve 100% compliance with local regulatory requirements while minimizing any negative impact to operations. Manage the Global Certification Compliance teams and implement consistent compliance management systems and certifications across the global footprint as related to ISO, SSAE, PCIDSS, NIST, HIPPA, etc. Implement and manage a global Health and Safety organization and plan, building on the existing platforms within Equinix to create a consistent and diverse training program with Global reach as well as regional-specific criteria.

Responsibilities

Team / People Management

  • Oversees coordination of regional/global teams/staff, both direct and indirect teams.
  • Sets and tracks objectives for regional/global teams/staff

Compliance Strategy and Budget Management

  • Sets and tracks a consistent global compliance strategy for Equinix on an annual basis
  • Sets and tracks departmental budget at a global level

Audit Management

  • Provides guidance and ownership of internal and external audit programs
  • Tracks and monitors audit performance through non-conformance corrective action and risk management
  • Liaises with senior management in case of major audit findings and risk
  • Reports/Distributes audit results to global and regional stakeholders

Project Management

  • Monitors and manages overall effectiveness of Standards team on cross-regional Operations, Engineering and Construction projects.
  • Addressing overall communication and timing issues with projects

Subject Matter Expertise

  • Management systems, policy and process standards
  • Information Security, Service Quality, Business Continuity, Health and Safety, Environment and Energy compliance and associated tools and software that support their administration, implementation, and operation

External Stakeholder Management

  • Owns and manages external certification body audit contracts and is responsible for relationship management with such audit vendors
  • Owns and manages vendor contracts directly used/owned by the standards team
  • Owns Health & Safety Program to be implemented and adhered to by the site teams

Qualifications

  • 15+ years of experience
  • 10+ years managerial experience with management system standards in data center operations or equivalent critical process industry preferred
  • Master's degree
  • Expert knowledge level of health, safety, environmental and energy regulatory, risk and compliance requirements as related to data center operations (e.g. generator permitting and emissions, fuel/chemical spill, refrigerant handling, wastewater, legionella, electrical hazards, waste disposal, energy reduction measures, collaborative emergency response plans with local agencies, etc.)
  • Expert knowledge level of information security requirements and business continuity measures (e.g. data privacy, physical security compliance, impact analyses, crisis management
  • Extensive knowledge of data center operating requirements preferred
  • Awareness level understanding of major regulatory initiatives in specific regions (e.g. data privacy, Euro6 for air pollutants or CFC refrigerant phase-out)
  • Background in setting Information Security, Service Quality, Business Continuity, Health and Safety, Environment and Energy policies and procedures and identifying, running and implementing consistent tools and supporting software solutions
  • Knowledge and experience in Standards Compliance processes
  • Exceptional ability to collaborate with disparate teams and leverage indirect influence and management to impact decision making
  • Solid skill level and experience involving written and verbal correspondence with outside regulatory agencies
  • Ability to sort through complex technical issues and implement innovative solutions to resolve difficult problems
  • Ability to arbitrate differing opinions and drive to the best decision quickly
  • Must be able to travel internationally, up to 25%.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.







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Posted: 2020-03-14 Expires: 2020-04-12

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Global Operations Standards & Compliance Director

Equinix
Redwood City, CA 94063

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