24 days old

Employee Relations Team Lead Vice President

State Street
Boston, MA 02109
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As an Employee Relations Team Lead, you will be responsible for the management of the North America Employee Relations team providing day to day oversight, guidance and direction to the Employee Relations Consultants. In addition, you will be responsible for a subset of divisions and advise on a variety of employee relations issues, including how to address workplace issues and provide coaching and consulting on performance and attendance issues as well as serious conduct cases while utilizing your knowledge of applicable employment laws and our policies and practices. You will advise on appropriate protocol for employee relations issues and investigations and develop appropriate investigation documentation and recommendations for management.

Key Responsibilities:

  • Oversee and manage a team of senior level Employee Relations Consultants
  • Provide leadership and guidance for the ER functions as it relates to investigations and policy interpretation
  • Listen, learn and help build creative solutions that are practical and effective for the Conduct COE and Employee Relations Function
  • Investigate and resolve potential conduct violations of the policies owned by Global Human Resources (GHR)
  • Investigate and resolve employee grievances, employee performance, attendance, leave and accommodation matters
  • Coordinate support and gather input from country specific ER Consultants, Legal, Compliance, Security and other subject matter experts as appropriate
  • Prepare case materials for the Conduct Standards working group and Committee
  • Draft counseling and warning memoranda and other sanction notices, deliver such notices to employees and counsel managers of sanctioned employees in accordance with local requirements
  • Counsel managers with respect to employee warnings, performance improvement plans and other documentation
  • Maintain systems and operations in accordance with corporate standards and controls and in compliance with applicable legal and regulatory requirements

Minimum Qualifications:

8+ years of relevant experience in the Employee Relations field and a BS or BA degree

Experience managing a team of senior level direct reports and providing guidance and direction

Strong influencing skills and ability to exercise good judgment and provide strategic advice

Ability to juggle multiple priorities in a fast paced, demanding environment and manage a high volume of work

Comfortable interacting with all levels of the organization including senior level executives within the organization

Must be a self-starter someone who can think outside the box and not be afraid to challenge the norm

Comfortable making difficult decisions and articulating the rationale behind the decision

Broad knowledge of HR principles, practices, and procedures in North America and globally

Requires a depth of working knowledge and understanding of Human Resources legislation/employment law, principles, policies, and procedures


Posted: 2020-02-01 Expires: 2020-03-01

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Employee Relations Team Lead Vice President

State Street
Boston, MA 02109

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