1+ months

Bilingual Direct Lending Loan Officer (Spanish Required)

Jacksonville, FL 32232
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**Job Description:**



Associate is responsible for handling auto, marine, and recreational vehicle loan requests directly via the telephone. Ensures exceptional customer service by overseeing loan process from origination to closing. Ensures compliance with all CIP / KYC regulations by utilizing various authentication tools. Avoids fraudulent activity and high risk transactions. Reviews existing customer relationship by using various internal systems when required. Handles situations which may require adaptation of response or extensive research according to customer response. Applicant should possess advanced problem solving and/or sophisticated sales techniques. Interacts with both internal and external customers. Promotes loan products and cross-selling from a predetermined suite of products related to their loan and / or collateral purchase. Uses computerized system for tracking, information gathering, and follow up of assigned customers. May provide technical/sales training to associates.



**Required Skills:**



+ Ability to organize and prioritize work in a fast paced environment

+ 1 year of Sales experience and Customer Service skills

+ Excellent verbal and written communication skills

+ General computer skills

+ Strong typing skills

+ Bilingual Spanish



**Desired Skills:**



+ Bank related automotive financing

+ Call Center Experience



**Posting Date** : 02/26/2019



**Location** :

Jacksonville, FL, BANK OF AMERICA OFFICE PARK, 9000 SOUTHSIDE BLVD BLDG 300,

- United States



**Travel** : No



**Full / Part-time** : Full time



**Hours Per Week** : 40



**Shift** : 1st shift



**Assistance for Applicants with Disabilities**



Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .



**Diversity & Inclusion**



At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



**Frequently Asked Questions**



Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.

Categories

Industry

  • Banking / Finance
Posted: 2019-04-18 Expires: 2019-09-28

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Bilingual Direct Lending Loan Officer (Spanish Required)

Bank of America
Jacksonville, FL 32232

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